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SECURITY SYSTEM INTEGRATORS PROVIDING CUTTING EDGE SECURITY EQUIPMENT AND CUSTOMIZED SOLUTIONS

Frequently Asked Questions


What is a “Virtual Guard”?

The concept of a "virtual guard" is derived by utilizing electronic technology to monitor an area where security is required. For the most part, such electronics includes products like CCTV, to remotely view and record activities, motion sensors and photoelectric beams to annunciate the presence of an intruder, volumetric radar and long range radar to implement perimeter protection, sirens and high intensity LED strobes to frighten intruders, and a wireless cellular based hub to collect signals from each of the devices so that a monitoring center or individual can be notified. A "virtual guard" does not need coffee to stay awake, requires no sleep and does not eat during its tour of duty. Rather it is continuously alert 24 hours a day, seven days a week.

How does Mobile Sentry® work?

Mobile Sentry® is a small compact footprint of a security system that can operate on nominally any power source. Because of its size, it was established to handle only four zones, with each zone being encoded in the data transmission packets that are sent out when an alarm occurs. The Mobile Sentry® is powerful enough, however, to have a number of ancillary devices (32) assigned to each of the specific zones, thereby allowing this small, yet powerful security system to grow with nearly any project. When an alarm condition is transmitted by one of the wireless sensors, the signal is received by the base unit that then analyzes the alarm for authentication. If determined to be a valid alarm, the signal is processed by a cellular modem and the signal is transmitted out from the base unit to a redundant server farm, where the signal is redeployed as a dynamic text message and/or email to any one of ten (10) selected recipients. While the system can deliver its alarm outputs to a central monitoring station, it does not incorporate Contact ID as part of its transmission protocol.

How does Security-Net® work?

Security-Net® is a PC based security network that utilizes the cellular network to communicate alarm conditions to a redundant server farm where the signal are then resent as text messages, emails, of full Contact ID signals to a central monitoring center. It was built using the PC as its platform to mitigate size of a project or required number of sensors from being a limiting factor in its deployment. It provides a cost effective method of delivering the potential for up to 255 individual wireless sensors to be placed on the network, and allows each of these to be manufacturer agnostic. In addition, each transmitter allows for additional devices to be further hard-wired to the transmitter, giving you a potential total of 4 independent sensors of your choice in any one area or location. This gives a potential for over 1000 sensors to be operational on the network, with each sensor having its own associated dial out list of ten (10) contact individuals. Security-Net® communicates through a HUB with a robust modem utilizing a multiple of one (1) watt radios as repeaters, each communicating with the wireless transmitters providing the wireless security alarm transmissions to the base computer. Because the network is fully bi-directional, the system is capable of testing each transmitter within the system to determine its operational status, its power level or battery life expectancy and passing such data streams between each smart module. It is capable of supporting queries/commands from the host and can be programmed to accept either normally closed or normally open inputs. Because the system is extremely power efficient with a wide operating temperature range (-70 F to 140 F) the base unit can be operated in either an indoor or outdoor environment, giving it a level of flexibility that is unknown in the marketplace.

What is the difference between Mobile Sentry® and Security-Net®?

The primary differences between the two systems include the number of sensors that can be accommodated, the number of potential zones, the ability to interface Contact ID with each signal output, transmission range, and of course cost.

Why is digital cellular access important?

With the sunset of the analog cellular network in February 2008, few, if any, of the analog networks remain in the U.S. Today, for cellular data to reach its destination with some relative speed, devices must depend on the digital cellular network for call completion. Most major carriers have made the transition through out their networks, creating a modern, high speed data network capable of transmission of text messages that often take less than a couple of seconds. Obviously, this capability is conditioned by the sheer volume of traffic at any given moment, but for the most part, the speeds of delivery are far in excess of what the old analog networks were capable of achieving.

What is the difference between Central and Self-monitoring/Event Notification?

Central monitoring generally refers to provided by an outside station where incoming alarm signals are routed to individual computer data bases that provide not only the location from which the alarm was received, the name of the person wanting to be notified, the local responding public safety agency (police, sheriff) to be notified, and the account code assigned to a specific address.

Self-monitoring and Event Notification generally refer to notifications that occur that do not include direct police notification or dispatch. In this instance, the individual responsible for the alarm system is notified, either by text message, email or by direct telephone contact to inform them of an alarm signal being derived from a specific address and/or account code. It is up to the individual responsible for the alarm system to then make the decision to call the local police for a dispatch request.

Why is video verification important?

It has become increasingly difficult to achieve a dispatch on an alarm signal, particularly in communities of large populations, without some level of verification that an alarm is real. The sheer number of false alarms has tapped many police departments operational budgets, and with fuel costs on the rise, further impacting their ability to perform their duties. Visual verification allows an individual or monitoring center to physically ascertain that an intruder is present within a secured area via cameras that transmit signals offsite that are accessible via the Internet and gives the police the basis for a rapid dispatch. It is the opinion of Silent Solutions Security that this will quickly become a near requirement, particularly in larger storage yard areas and construction sites, where the potential for false alarms is at its highest

How can I stop graffiti and vandalism?

There are a number of ways to protect specific areas from graffiti and vandalism, especially with the introduction of motion detectors, photoelectric beams or long-range radar units that communicate wirelessly with and trigger high-intensity quartz halogen lights that can instantly illuminate a large area. This type of shock factor has proven to be especially effective in thwarting any attempts at such acts of vandalism on job sites where we are active.

How can I stop employee theft?

Cameras play an important part in any effort to stop employee theft in the retail environment. In the construction industry, we have learned to utilize a series of covert cameras along with motion sensors to mitigate tool loss. They are cost effective and extremely efficient, providing clear visual evidence of the tools disappearing and the perpetrator of the theft.

Are lights and sirens really necessary?

There is no question that lights turning on and sirens going off play a very important part in any security network. We have reached a point in our business model where we now request that major commercial buildings under construction be left completely dark at night. This allows our wireless security network to operate as the determining factor for triggering the lights inside the building if an intruder is detected after the facility has been shutdown, and provides the illumination for active cameras positioned throughout the building to have adequate light to capture clear photos.

How can I secure copper that is already installed in a building?

We have specialized in this type of security protection. Our world is imbedded in the construction industry, and our major efforts are in protecting assets while they are being built. We rarely remain after the assets are completed and the building is occupied. We have, however, become very good at securing both copper wire and copper plumbing pipes in building while they are under construction, and recommend that you contact us to discuss the particulars of a specific project

How can I secure copper that is already installed in the ground?

Silent Solutions Security is working closely with one of the nations largest electrical utilities to secure a sensor capable of detecting attempts at movement of heavy electrical cables after they have been placed in the ground. This effort is to thwart the theft of cable tails protruding from electrical cabinets that are often vulnerable for extended periods of time until the cables can be physically terminated. It is our hope to have this product in mass production by the 4th quarter of 2008.

Are products available for outdoor applications?

All of the products that we utilize to protect buildings and storage areas have the capabilities of being placed out-of-doors, or have counterparts that are completely weather tight. Outdoor applications are our specialty, and we have an arsenal of effective tools to use in this environment.

How can I protect valuable horses and tack on the road?

The "Mobile Sentry" provides an excellent and cost effective solution for equine transportation that can operate directly off of the power supply of your truck. Between motion sensors to monitor the tack room and living quarters of a horse trailer, and door contacts to monitor the rear entrance and emergency exit doors, there in little in the way of access for a thief while you are away from the unit. More importantly, the Mobile Sentry will provide you with near instantaneous notification of any attempt to enter any of the areas while your away from your vehicle and horse trailer.

Do you have security and surveillance solutions for ranches and farms?

Yes, we have a wide array of solutions available. These range from the ability to provide remote video verification that someone has entered a barn or shop to the ability to annunciate an alarm that someone has entered your driveway a quarter of a mile away. We can even provide protection for the control wires and aluminum sprinkler segments of a pivotal deep-well sprinkler system left standing out in the field over the long fall and winter months.

Fuel theft is a problem. How do I secure my heavy equipment?

Silent Solutions Security is working with an engineering firm to design and manufacture a sensitive and highly accurate wireless sensor capable of identifying an attempt to remove a fuel cap from a piece of heavy equipment or an attempt by some unauthorized person to enter a fuel storage tank. The wireless transmitter will communicate with either the Security-Net or Mobile Sentry products, allowing the base unit to communicate via the cellular network, sending a notice of the attempted theft directly to you or to the local police if so requested.

Why should I consider a security system? Will it bring down my insurance costs?

In most instances, insurance companies will provide a significant discount for the presence of a security system, whether leased or purchased. However, each instance is treated on an individual basis. Contact your local insurance agent to see what might be available.

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